Immediate response
We identify evidence at risk, coordinate attendance and issue preliminary factual updates when required.
Marine survey services
P&I and Insurance Surveys
Prompt, impartial investigation of cargo loss, contamination, handling damage, casualties and liability matters.
Overview
Independent attendance with evidence you can rely on
Marine claims require early evidence preservation and technically balanced reporting. We attend promptly, establish the relevant chronology, inspect physical evidence and report facts separately from professional opinion.
Scope and reporting are tailored to the appointment, the interests represented and the evidence required. Joint attendances are handled professionally, with areas of agreement and disagreement recorded clearly.
Typical scope
Services available
✓Cargo damage and contamination investigations
✓P&I condition and liability surveys
✓Vessel and terminal damage surveys
✓Water-ingress and leakage investigations
✓Fire, heat and smoke-proximity assessments
✓Stevedore-damage monitoring
✓Cause, extent and repair assessment
✓Evidence preservation and stakeholder meetings
Our approach
A clear process from instructions to report
Cause investigation
Physical findings, handling records, statements and relevant documents are compared objectively.
Defensible report
Cause, extent, mitigation and recommendations are presented with supporting evidence and limitations.
Appointments
Commonly appointed by
Marine insurersP&I clubsLoss adjustersClaims consultantsLegal representativesCargo and vessel interests
Frequently asked questions
P&I and Insurance Surveys: practical questions
What information should be preserved after cargo damage?
Keep packaging, seals, transport documents, photographs and affected cargo available wherever safe and practicable.
Can Headway attend a joint survey?
Yes. Joint attendances are conducted professionally, with agreements and differences recorded clearly.
What will the report contain?
The agreed scope may include condition, extent, probable cause indicators, mitigation, photographs and supporting records.
24/7 operational response