Sanitised public case
Refrigerated container surface-contamination investigation
Situation
Independent attendance was requested following alleged surface contamination affecting cargo carried in a refrigerated container.
Survey approach
The attendance documented visible condition, relevant packaging and cargo surfaces, the surrounding circumstances and available supporting information. Photographic evidence and observations were organised into a structured survey record.
Public-report safeguards
Client and third-party identities, addresses, commercial values, shipment references, signatures, logos, product branding and supporting documents were removed or obscured. The public case is not a substitute for the confidential survey file.
Practical lesson
Early preservation of packaging, photographs, container details and handling records improves the evidentiary value of a cargo-condition investigation.